FOR CITIZEN SELF PORTAL (UTILITY BILL PAYMENTS) YOUR EMAIL IS YOUR USERNAME. IF YOU HAVE ISSUES LOGGING IN RESET YOUR PASSWORD. YOU MAY NEED TO ALSO LOG OUT AND LOG BACK IN. CALL US AT (847) 394-8500 MONDAY THROUGH FRIDAY FROM 8:00 AM TO 4:00 PM FOR ASSISTANCE.
WELCOME TO THE CITY'S PAYMENT PORTAL FOR UTILITY BILLING. Click here to make a payment and to access the City's Self Portal. For Instructions, Click here. To access your account, you will need your new paper bill (mailed the first week of August 2020).
OTHER MONIES DUE THE CITY The Illinois e-pay electronic payment website offers an efficient and easy way to pay for a food & beverage taxes, motor fuel taxes, building permit, real estate transfer tax, business license/renewal, a contractor license, Police Department Tickets (P, C & A), rental license renewals, City Market Vendor Fee, and alarm user permits using a debit or credit card. You must contact the Community Development Department for changes to your business/contractor or rental dwelling license prior to making your payment. Call us at 847-506-6030 or email the Community Development Department with any revisions needed.
RED LIGHT VIOLATIONS Payments for Red Light violation citations cannot be made payable to the City of Rolling Meadows or paid at the City of Rolling Meadows. Send your payment to the Red Light Photo Enforcement Program using the envelope provided with your citation notice. You may also pay them over the phone at (866) 428-4961. Click on the Red Light Photo Enforcement Program icon to your left to pay online. A video of the incident is available for viewing.
Payment Questions & Concerns
If you have any questions regarding your payment, please call City Hall at 847-394-8500 between the hours of 8 a.m. to 4 p.m., Monday through Friday. Please allow 2 to 3 business days for your payment to post. You may also email inquiries to the Finance Department regarding online payments.