Frequently Asked Questions

No. You will continue to receive a single bill from ComEd each month. “MC Squared Energy Services” will be designated as your supplier in the “Supply” section of your ComEd bill. ComEd will continue to bill you for distribution services and taxes. Payments should still be sent to ComEd at the address provided and how you pay your bill will not change. There is no impact to ComEd services such as Budget Billing, Peak Time Savings and/or financial assistance.

No. There is no termination fee; you are only obligated to pay for services rendered under the contract until your service is terminated. You may cancel at any time by calling MC² at (855) 697-0286, Monday through Friday, 8 a.m. to 5 p.m.

No. There are no enrollment or switching fees.

State law allows municipalities to "shop" for electricity on behalf of residential and small business customers through a competitive bidding process with alternative energy suppliers (other than ComEd).

ComEd continues to deliver energy to all customers and is responsible for outages, emergencies and other problems.  Call 800-334-7661 or visit www.comed.com.

No.  Electricity provided by MC² is delivered through existing transmissions and distribution systems maintained by ComEd. The switch is seamless.

If the City decides to end the program upon the contract's completion, all accounts served by MC² will revert to ComEd. City leaders may also choose a different energy provider.