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1. How do I enroll in a CPR class?

American Heart Association Basic and Healthcare Provider CPR-AED classes are taught the 3rd Wednesday of every month, except December. 

6:00 PM to 9:00 PM  

Fire Station 16 - 2340 Hicks Road

 Cost: $40.00

Click Here for Online Registration

2. What is the City Ordinance for Bonfires?

Back yard fire pits and recreational fires are permitted; however, following requirements are to be met:

The fireplace or fire pit is to be no larger than 3 feet in diameter and 2 feet in height.
The recreational fire is to be 25 feet away from any structure or combustible material.
Leaves, rubbish, and construction materials are not to be burned.
The fire is to be constantly attended until extinguished.
The smoke is not to create a nuisance.
(IFC 2009 Chapter 3)

3. How do I get a Knox Box for my business?

Follow the link below to order a Knox Box for your business. All purchasing and approval is completed online. Any questions call 847-397-3352.

4. How do I get a Knox Box for my home, apartment, or condo?

The Residential Knox-Box® is a high security key safe designed for single family homes that only local emergency responders can access. With a Residential KNOX-BOX installed, emergency responders can respond quickly, without forcing entry. They simply remove your entrance key stored inside, provide medical assistance and re-lock your door when they leave.

Come to Station 16 at 2455 Plum Grove Road to fill out a user agreement.
Cost is $200 which is refundable upon return of box to department headquarters.
Only accept payment by check or cash. Bring spare house key.

5. How do I know what size car seat my child should use and can the Fire Department help me install in my vehicle?

You may contact our Child Safety Seat Technicians at the Rolling Meadows Police Department (847) 255-2416 to assist you with determining the size seat your child should require. A Child Safety Seat Technician can also assistance you with the installation of a car seat in your vehicle. Or, you may link to the NHTSA Parent Central website here for detailed information. http://www.safercar.gov/parents/index.htm

6. How do I schedule a tour of the Fire Station?

Please call the Fire Department administrative line at 847-397-3352 for more information and to set up a tour time.

7. How do I get a copy of an Ambulance report and/or Billing information?

Our medical records are processed and stored with the Northwest Community Emergency Medical Services System. Our billing records are processed and stored with Andres Medical Billing, LTC. Please contact these organizations directly for patient care report and/or billing information. Their contact information is:

MEDICAL REPORTS
Northwest Community
Emergency Medical Services System
800 West Central Road
Arlington Heights, IL 60005
847-618-4480

PATIENT BILLING INFORMATION
Andres Medical Billing, LTC
3343 North Ridge Avenue
Arlington Heights, IL 60004
847-577-8811

8. How do I obtain a copy of a fire report?

Complete a Freedom of Information Request (FOIA).

Freedom of Information Officer
Ginny Cotugno
3600 Kirchoff Road
Rolling Meadows, IL 60008

Fax: (847) 483-0364
Email: cotugnog@cityrm.org
Phone: (847) 870-9007

9. How do I request the Fire Department give a Fire Safety Talk?

All public education events are schedules through our public education officer Lt. Jim Marvin. Please call 847-397-3352 to schedule.

10. How do I enroll my business in IROL (Inspections Reports On-Line)?

In an effort to streamline the inspection process, The Rolling Meadows Fire Department has registered with InspectionReportsOnline (IROL). IROL is a Web-based Inspection Report Management System.

IROL will allow our Fire Department to receive and manage required system inspection reports submitted, electronically, by any Service Provider through one secure and centralized location. There is no cost to property owners, property managers, business owners to register or access the site.

If your property/business receives any of the following required inspections in our Jurisdiction, we are requiring you register as a Property Owner (PO): Additionally if you could provide a copy of this letter to any business / occupant within your property that has any of the listed below systems, that are separate from the main property.

Fire Alarm Inspections

Sprinkler Systems (wet, dry, or pre-action systems)
Engineered and Pre-Engineered Systems
Fire Pump Tests
Testing of Fire and Smoke Doors
Hood and Duct Systems
Back Flow Device

In order to Register:
1. Visit www.InspectionReportsOnline.net and click on the green “Property Owner” box
2. Register as a Property Owner (PO). Click on the “Select 30 day trial” box. You are not being charged to use this site but "dummy" credit card information is required. Call IROL to obtain this information.
3. Please register all buildings you own, manage, and/or do business in that have any of the above required inspections. Each building shall be registered individually.

After you have registered and are activated, you will receive a Property Owner Identification Number (PO ID). This ID will allow our department to receive and submit reports to you. In addition, the ID can allow your Service Companies to submit reports.

If you have any questions on our new process, please feel free to contact us. If your questions are directed towards IROL, please call 331.454.7800 Monday-Friday 8am-4:00 pm CST, or email info@irol-llc.net.

11. How does a Fire Protection Service Provider enroll in IROL?

In an effort to streamline the inspection process our Jurisdiction has registered with InspectionReportsOnline (IROL). IROL is a Web-based Inspection Report Management System for Authorities Having Jurisdiction, Service Providers, and Commercial Property Owners.

IROL allows our Jurisdiction to receive and manage required system inspection reports submitted, electronically, by Service Providers through one secure and centralized web location. Utilizing this system will increase our record retention challenges, assist in deficiency follow through, and reduce/eliminate many of the issues and costs associated with the inspection process.

If your Company provides any of the following required inspections to our Jurisdiction, we are requiring you register as a Service Provider (SP):

Fire Alarm Inspections
?
Sprinkler Systems (wet, dry, or pre-action systems)
Engineered and Pre-Engineered Systems
Fire Pump Tests
Testing of Fire and Smoke Doors
Hood and Duct Systems
Back Flow Devices

In order to Register and Learn More about IROL:
1.Visit www.InspectionReportsOnline.net and click on the blue “Service Provider” box
2.Register as a Service Provider (SP)
3.Once registered and activated, you will need our AHJ Identification Number in order submit reports to our Jurisdiction. Our AHJ Identification Number is: (ILA11227). This ID can also be found on your SP Dashboard once activated.

If you have any questions on our new process, please feel free to contact us. If your questions are directed towards IROL, please call 331.454.7800 Monday-Friday 8am-4:00pm CST, or email info@irol-llc.net.

IROL’s Team is ready and willing to assist; from registration through continued use. They offer training at no cost to all users.

Thank you for assisting us in streamlining our process. We are confident the IROL site will benefit all parties involved.